Shopping Guide
Choosing a fragrance should feel considered, not complicated. Start with what you enjoy, explore how scent behaves in a room, and keep the practical details close at hand. This guide brings our most useful resources together.
Finding your fragrance
If you already know the feeling you want—bright and botanical, quiet and airy, warm and enveloping—start there. Fragrance notes describe how a candle is intended to smell; they do not necessarily name its ingredients. Our Journal explains common scent families and how to choose when you cannot smell a candle in person.
How to use your candle
Start with the safety label on your candle. Our care guide explains placement, wick trimming, burn-session limits, unusual flame behavior, storage and when to stop burning. The instructions on your particular candle always take precedence.
Orders and availability
For current product availability, purchasing options or help with an existing order, contact info@pruneme.com. If you have an order, include its number and describe your question. Never send payment-card information or passwords.
Shipping, delivery and returns
For our latest published processing, shipping and return guidance, use the policy pages below. Any available shipping options and rates should be confirmed during the actual checkout process. Check return eligibility and instructions before sending anything back.
Gifts and shared spaces
For a gift, ask about favorite scents and dislikes. In shared spaces, consider everyone’s preferences and fragrance sensitivities; fragrance-free is always an option. For a time-sensitive gift or a question about current options, contact our studio before ordering.
For independent retailers
For a wholesale inquiry, email info@pruneme.com with your shop name, location and question about current availability.
Need a hand?
Questions about choosing a fragrance, care, a recent order or a gift? Write to info@pruneme.com or use our contact page. For a privacy request, email the studio; to stop marketing emails, use the unsubscribe link in the message.