Product & Candle Care
A few simple habits make a candle burn cleaner, last longer, and feel safer. Thank you for caring for yours thoughtfully.
Before You Light:
Choose the right spot
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Always place your candle on a stable, heat-resistant surface (stone, ceramic, thick glass, or a sturdy tray)
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Metal vessels can get hotter than glass—using a cork, stone, or ceramic coaster underneath is ideal
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Keep candles away from anything that can catch fire: curtains, blankets, books, paper, dried florals, decor, and shelves with low clearance
Check the wick
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Trim the wick to about ¼ inch (6 mm) before lighting (details below)
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A trimmed wick = less soot, steadier flame, longer life
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If the wick has “mushroomed” (a little bulb at the tip), pinch it off or trim it before lighting for a cleaner burn
Let the candle come to room temp
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If your candle arrived cold (winter) or warm (summer), let it rest a few hours before burning so the wax and vessel are stable
The First Burn Matters
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Think of the first burn as “setting the candle’s memory”
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On the first light, burn long enough for the melted wax (the “melt pool”) to reach close to the edges of the vessel
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This helps prevent tunneling (wax left around the sides) and supports an even burn over the life of the candle
Tip: Don’t rush it—an even melt pool early makes every future burn nicer.
While It’s Burning
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Never leave a burning candle unattended
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Never burn a candle while sleeping (as relaxing as it sounds). If you want scent while you sleep, a reed diffuser is a flame-free option
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Place out of reach of children and pets
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Let the candle cool completely before moving it
Avoid drafts
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Keep away from open windows, fans, vents, and high-traffic areas. Drafts can cause sooting, flickering, and uneven burns
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Candles do best in normal airflow (not a sealed room, not a windy draft)
Keep the wax pool clean
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Keep the melted wax free of wick trimmings, dust, and debris (including burned match heads)
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Debris can act like a second wick and cause a higher flame than intended
Watch the flame, extinguish and let cool if you notice:
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flame becomes unusually tall
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flame flickers repeatedly in a stable environment
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heavy smoke or soot
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wick leans and the flame hugs the vessel wall
How Long to Burn for the cleanest burn and best vessel safety:
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Avoid extremely long sessions. If you’re doing a long, cozy day burn, consider short breaks so the vessel can cool
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If the vessel becomes too hot to comfortably touch, extinguish and let it cool fully before relighting
Trimming wick:
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Wick trimmer, small scissors, or nail clippers
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Trim over a trash can so trimmings don’t fall into the wax
Know When It’s Time to Say Goodbye
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Stop burning when about ½ inch of wax remains at the bottom (or sooner if the vessel gets excessively hot)
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Burning past that point can overheat the container and surface
Extinguishing :
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Use a wick snuffer for the least smoke
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If you blow it out, blow gently to avoid wax splatter
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Avoid putting water on burning wax
Troubleshooting
1) Tunneling (wax left on the sides)
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Why it happens: not burning long enough early on, drafts, or wick trimming issues
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Burn long enough for the melt pool to reach near the edges
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Optional rescue: wrap foil around the top rim (like a loose chimney) for 30–60 minutes to gently encourage an even melt pool—never leave this unattended
2) Soot on the jar or around the wick
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Why it happens: wick too long, drafts, debris in wax, or repeated short burns
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Trim wick to ¼ inch
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Move away from drafts
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Keep wax pool clean
3) Flame too high / flickering constantly
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To fix immediately, you can extinguish, let cool fully, trim wick, remove debris, and re-light in a draft-free spot
4) Weak scent throw
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Scent throw depends on room size + airflow. You can try:
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Smaller room first (bathroom/bedroom) to gauge strength.
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Allow a full melt pool (partial melts reduce throw).
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Keep the lid on when not in use to preserve fragrance.
Storage & Product Care (between burns)
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Store candles in a cool, dry place away from direct sunlight and heat sources
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Keep the lid on when not burning (helps preserve fragrance and keeps dust out)
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Avoid storing in very hot areas (cars, sunny windowsills)—heat can soften wax and affect burn behavior
A concise list of candle care safety tips to remember:
• Never leave a burning candle unattended, or burn on or near anything that might catch fire, or try to move it while it is burning
• Keep candles out of the reach of children and pets
• Be sure to place the candle on a stable, heat-resistant surface before lighting. For candles in metal vessels, using a cork or stone coaster is best, as they tend to get hotter than others
• Keep the wax pool clear of wick trimmings and debris, including burnt matches
• Avoid air drafts, which can cause sooting and uneven burning, and remember to burn all candles in a well-ventilated room
• As relaxing as it might be, never fall asleep to candlelight! If you prefer a scent while you sleep, a reed diffuser is a safe way to diffuse scent throughout a room during the day and night without needing any flames
• Be sure to extinguish and let cool a candle if the flame becomes too high or flickers repeatedly
• Know when it’s time to say goodbye... we recommend stopping to use your candle once only ½” of wax remains at the bottom. There are many fun ways to repurpose your candle container after the candle is finished
Repurposing Your Vessel
When the candle is finished and fully cooled, here are safe-ish, common options:
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Place the vessel in the freezer for a few hours. The remaining wax usually pops out cleanly
Warm method
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Pour warm (not boiling) water into the vessel and let the wax float to the top as it cools
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Remove the wax disc and wipe it clean
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Go slow to avoid thermal shock, especially with glass
Other repurposing ideas
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cotton rounds holder
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makeup brushes/pens
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small plant cache pot (add a liner)
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match holder
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jewelry dish
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bathroom essentials (q-tips, hair ties)