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Product & Candle Care

A few simple habits make a candle burn cleaner, last longer, and feel safer. Thank you for caring for yours thoughtfully. 

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Before You Light:
 

Choose the right spot
 

  • Always place your candle on a stable, heat-resistant surface (stone, ceramic, thick glass, or a sturdy tray)

  • Metal vessels can get hotter than glass—using a cork, stone, or ceramic coaster underneath is ideal

  • Keep candles away from anything that can catch fire: curtains, blankets, books, paper, dried florals, decor, and shelves with low clearance
     

Check the wick
 

  • Trim the wick to about ¼ inch (6 mm) before lighting (details below)

  • A trimmed wick = less soot, steadier flame, longer life

  • If the wick has “mushroomed” (a little bulb at the tip), pinch it off or trim it before lighting for a cleaner burn
     

Let the candle come to room temp
 

  • If your candle arrived cold (winter) or warm (summer), let it rest a few hours before burning so the wax and vessel are stable

 

The First Burn Matters
 

  • Think of the first burn as “setting the candle’s memory”

  • On the first light, burn long enough for the melted wax (the “melt pool”) to reach close to the edges of the vessel

  • This helps prevent tunneling (wax left around the sides) and supports an even burn over the life of the candle
     

Tip: Don’t rush it—an even melt pool early makes every future burn nicer.
 

While It’s Burning

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  • Never leave a burning candle unattended

  • Never burn a candle while sleeping (as relaxing as it sounds). If you want scent while you sleep, a reed diffuser is a flame-free option

  • Place out of reach of children and pets

  • Let the candle cool completely before moving it
     

Avoid drafts
 

  • Keep away from open windows, fans, vents, and high-traffic areas. Drafts can cause sooting, flickering, and uneven burns

  • Candles do best in normal airflow (not a sealed room, not a windy draft)
     

Keep the wax pool clean
 

  • Keep the melted wax free of wick trimmings, dust, and debris (including burned match heads)

  • Debris can act like a second wick and cause a higher flame than intended
     

Watch the flame, extinguish and let cool if you notice:

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  • flame becomes unusually tall

  • flame flickers repeatedly in a stable environment

  • heavy smoke or soot

  • wick leans and the flame hugs the vessel wall
     

How Long to Burn for the cleanest burn and best vessel safety:

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  • Avoid extremely long sessions. If you’re doing a long, cozy day burn, consider short breaks so the vessel can cool

  • If the vessel becomes too hot to comfortably touch, extinguish and let it cool fully before relighting
     

Trimming wick:

 

  • Wick trimmer, small scissors, or nail clippers

  • Trim over a trash can so trimmings don’t fall into the wax

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Know When It’s Time to Say Goodbye

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  • Stop burning when about ½ inch of wax remains at the bottom (or sooner if the vessel gets excessively hot)

  • Burning past that point can overheat the container and surface
     

Extinguishing :

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  • Use a wick snuffer for the least smoke

  • If you blow it out, blow gently to avoid wax splatter

  • Avoid putting water on burning wax
     

Troubleshooting
 

1) Tunneling (wax left on the sides)
 

  • Why it happens: not burning long enough early on, drafts, or wick trimming issues

  • Burn long enough for the melt pool to reach near the edges

  • Optional rescue: wrap foil around the top rim (like a loose chimney) for 30–60 minutes to gently encourage an even melt pool—never leave this unattended
     

2) Soot on the jar or around the wick
 

  • Why it happens: wick too long, drafts, debris in wax, or repeated short burns

  • Trim wick to ¼ inch

  • Move away from drafts

  • Keep wax pool clean
     

3) Flame too high / flickering constantly
 

  • To fix immediately, you can extinguish, let cool fully, trim wick, remove debris, and re-light in a draft-free spot
     

4) Weak scent throw
 

  • Scent throw depends on room size + airflow. You can try:​

  • Smaller room first (bathroom/bedroom) to gauge strength.

  • Allow a full melt pool (partial melts reduce throw).

  • Keep the lid on when not in use to preserve fragrance.
     

Storage & Product Care (between burns)

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  • Store candles in a cool, dry place away from direct sunlight and heat sources

  • Keep the lid on when not burning (helps preserve fragrance and keeps dust out)

  • Avoid storing in very hot areas (cars, sunny windowsills)—heat can soften wax and affect burn behavior​


A concise list of candle care safety tips to remember:

• Never leave a burning candle unattended, or burn on or near anything that might catch fire, or try to move it while it is burning



• Keep candles out of the reach of children and pets

• Be sure to place the candle on a stable, heat-resistant surface before lighting. For candles in metal vessels, using a cork or stone coaster is best, as they tend to get hotter than others

• Keep the wax pool clear of wick trimmings and debris, including burnt matches



• Avoid air drafts, which can cause sooting and uneven burning, and remember to burn all candles in a well-ventilated room



• As relaxing as it might be, never fall asleep to candlelight! If you prefer a scent while you sleep, a reed diffuser is a safe way to diffuse scent throughout a room during the day and night without needing any flames

• Be sure to extinguish and let cool a candle if the flame becomes too high or flickers repeatedly

• Know when it’s time to say goodbye... we recommend stopping to use your candle once only ½” of wax remains at the bottom. There are many fun ways to repurpose your candle container after the candle is finished

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Repurposing Your Vessel 

When the candle is finished and fully cooled, here are safe-ish, common options:

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  • Place the vessel in the freezer for a few hours. The remaining wax usually pops out cleanly
     

Warm method
 

  • Pour warm (not boiling) water into the vessel and let the wax float to the top as it cools

  • Remove the wax disc and wipe it clean

  • Go slow to avoid thermal shock, especially with glass


Other repurposing ideas
 

  • cotton rounds holder

  • makeup brushes/pens

  • small plant cache pot (add a liner)

  • match holder

  • jewelry dish

  • bathroom essentials (q-tips, hair ties)

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